Services

What We Do Facilities Merchandise

It is your right, and my desire, that you have as complete an understanding as possible regarding the cost of funeral services.

A big factor is the time element in terms of personnel and the use of the funeral home facilities.

The maintenance of this service is unending: that is, it must be available 24 hours every day of the year.  Therefore, ours is a 168 hour week, and not the 40 hour week which is the accepted standard.

Many phases of our work are apparent; others are not.  The following analysis of some of these details will help you understand that no two funerals are exactly alike.  Traditions, customs, social standing, personal feeling, financial ability and a multitude of other influences affect each funeral.  Our service must conform to each individual family's wishes and their personal and religious needs.

Generally, funerals are divided into four categories:  Professional Services, Use of Facilities & Equipment, Merchandise, and Cash Disbursements.

Professional Services

1. Complete Arrangements, Supervision, and Direction of Funeral.

a.

Meeting with the family to:

Secure vital statistic information
Obtain obituary information
Complete itemized cost agreement
Select Funeral Merchandise

b.

Coordinate times of the following services as needed:

Clergy
Necessary automotive equipment for convenience
of family - including hearse

Hairdresser
Civic Associations
Fraternal Organizations

Cemetery or Crematory
Lodges or other 
organizations

Veterans Associations
Vault Company

c.

Complete Death Certificate with vital statistic information

d.

Obtain the signature and medical information from the attending physician or medical examiner (coroner)

e.

File completed and signed certificate with Registrar of Vital Statistics in municipality where the death occurred, and obtain a Burial Permit and as many certified copies as necessary, for the family's needs.

f.

Call obituary information to all radio and newspapers requested by family.

g.

Care for all flowers (deliver to home, cemetery or local nursing home).

h.

Remove all flower cards and sympathy cards for family to acknowledge.

i.

Print folders when applicable.

j.

Complete all necessary forms such as:

-VA Benefits
-State and Federal forms required by law

-Cemetery or crematory
-Social Security

k.

Answer all telephone calls - give out funeral information to family, lodge members, business associates, florists, and friends with regard to funeral services to be held.

l.

Arrange flowers for best appearance.

m.

Have door attendant during all visitations.

n.

Assist in conducting the funeral service according to the family's wishes.

o.

Provide pre & post need counseling.

The above services require an average of 80 man hours per funeral.  In addition to all of the above, there is a competent and understanding person to answer the telephone, 24 hours a day, 365 days a year.  A funeral home does not close on weekends or holidays.

2. Preparation and care of Deceased, including embalming when necessary.

a.

Hygienically prepared to insure protection to personnel and the public.  A decedent who has a contagious or infectious disease requires special care and treatment in excess of the regular preparation.

b.

Embalming, including the proper handling of related hazardous substances.

c.

Shampooing and shaving.

d.

Dressing and casketing.

e.

Applying cosmetics. Extra care is necessary with regard to bruises, cuts, abrasions, and burns.

Cash Disbursements

This represents all of the monies that we pay in advance for you, such as cemetery or crematory charges, clergy honorariums, air transportation, newspaper charges, church offerings, singers, organists, hairdressers & certified copies of the death certificates.

Most of these items must be paid in advance, therefore, as a convenience to the family, we pay them on your behalf.

If you have any questions on this information or any other aspect of the funeral, feel free to call us.